[UniMacTech] Endnote 9 crashing when connecting to externalreference databases

[James Mugg]

Alexia, sorry, was typing too fast ;-)
On 24/01/2008, at 1:35 PM, Alexia Langley wrote:

> Hi James,
>
> Yes I have seen this - and I finally tracked down on the endnote  
> website
> that it was a known issue that was going to be fixed, but I assume it
> was not since Endnote X came out.
>
> They provided some workarounds which some of my users did and it  
> worked
> - however for the life of me I can't find that info again (I have been
> trying to track it down for a while now)
>
> I will keep looking and when/if I find the info will pass it on.
>
> Alexia
>
> -----Original Message-----
> From: unimactech-bounces at auc.edu.au
> [mailto:unimactech-bounces at auc.edu.au] On Behalf Of James Mugg
> Sent: Thursday, January 24, 2008 11:23 AM
> To: University Macintosh Technical Mailing List
> Subject: [UniMacTech] Endnote 9 crashing when connecting to
> externalreference databases
>
> Hi there gurus,
>
> Has anyone else experienced Endnote 9 crashing when connecting to
> external reference databases? Can run a remote search but the
> application crashing immediately after the search is executed. This is
> happening to a number of our users running 10.4. Done a clean install,
> deleted plist files etc. Also doesn't seem to be a proxy issue.
> Endnote x might be a solution but we have to purchase licenses so
> would like to try and get 9 working if possible.
>
> cheers
>
> James
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