[UniMacTech] How do you handle software requests and images?

[Adam Reed]

Hello,

This is a little off topic for this list but ANU is in the early  
stages of planning for the Semester 2 student images, and as such I  
would like to see how everybody else handles the process of software  
requests and images.

I'm particularly interested in:-
* How do your users request software - do individuals or faculties /  
departments / colleges make the request?
* What factors are considered when approving a request?
* Do you install all of the software on one image, or have  
specialized images for different areas? Additionally are you  
providing an image for faculties / departments / colleges or for  
general open access labs?
* How do you handle similar software (e.g. GIMP and Photoshop) - do  
you install both, or only one application of a type?
* How many applications do you install (total per image)?

Thank you in advance for any input you can provide.

Cheers,
Adam

=======================================
Adam Reed
Managed Operating Environments Systems Administrator
Systems & Desktop Services
Division of Information
Old Administration Area
Building 3J
The Australian National University
Canberra ACT 0200 Australia

T: +61 2 6125 1479
F: +61 2 6125 0449
W: http://information.anu.edu.au/

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