From Chris.Jones at med.monash.edu.au Mon Jul 6 11:59:04 2009 From: Chris.Jones at med.monash.edu.au (Chris Jones) Date: Mon Jul 6 12:59:36 2009 Subject: [UniMacTech] iPhone OS 3.0 and WiFi problem Message-ID: Hi there, We have a problem at Monash in relation to OS 3.0 and our University wide WiFi network and I'm wondering if any other AUC members are experiencing any similar problems. After an upgrade to OS 3.0, we can manually connect to our network and stay connected, however once we disconnect and come back into range of the network, the iPhone does not auto re-connect as it once did in the previous OS. If an iPhone is in range and Mail or Safari is activated, by default users are asked if they want to join the network. Of course, if users have the "Ask to Join Networks" option turned off, they will not be asked to join and hence will be using their cellular network instead. FYI, we use a WPA2 Enterprise network and the problem only appears to be evident with this kind of network. The auto-join option does work as expected when using non-enterprise WiFi networks (eg. at home, friends house). Has anyone else heard of this issue? I have logged a bug with Apple's Radar service and would encourage any other Universities who are experiencing this problem to do so as well. Regards, Chris Jones Systems Engineer Infrastructure and Major IT Projects, Technology Services Group Faculty of Medicine, Nursing and Health Sciences Mail: Building 52 Monash University Vic 3800 Phone: 9905 1763 (direct) Fax: 9905 8134 Mobile: 0400 006 037 Email: Chris.Jones@med.monash.edu.au Jobdesk: http://jobdesk.monash.edu.au Website: http://www.med.monash.edu.au/tsg -------------- next part -------------- An HTML attachment was scrubbed... URL: http://auc.uow.edu.au/pipermail/unimactech/attachments/20090706/0aa435c6/attachment.html From a.smith at centenary.usyd.edu.au Mon Jul 6 13:27:34 2009 From: a.smith at centenary.usyd.edu.au (Adrian Smith) Date: Mon Jul 6 13:28:01 2009 Subject: [UniMacTech] iPhone OS 3.0 and WiFi problem In-Reply-To: References: Message-ID: We have a "WPA2 Enterprise" network here at Centenary and I've not had any trouble automatically reconnecting with iPhone 3.0... So I'm guessing it doesn't affect all flavours or WPA2 Enterprise. Adrian PS ours is EAP-PEAP-MSCHAPv2 and we install the certificate of the RADIUS server on the iPhones. On 06/07/2009, at 11:59 AM, Chris Jones wrote: > Hi there, > > We have a problem at Monash in relation to OS 3.0 and our University > wide WiFi network and I'm wondering if any other AUC members are > experiencing any similar problems. > > After an upgrade to OS 3.0, we can manually connect to our network > and stay connected, however once we disconnect and come back into > range of the network, the iPhone does not auto re-connect as it once > did in the previous OS. If an iPhone is in range and Mail or Safari > is activated, by default users are asked if they want to join the > network. Of course, if users have the "Ask to Join Networks" option > turned off, they will not be asked to join and hence will be using > their cellular network instead. > > FYI, we use a WPA2 Enterprise network and the problem only appears > to be evident with this kind of network. The auto-join option does > work as expected when using non-enterprise WiFi networks (eg. at > home, friends house). > > Has anyone else heard of this issue? > > I have logged a bug with Apple's Radar service and would encourage > any other Universities who are experiencing this problem to do so as > well. > > Regards, > > Chris Jones > Systems Engineer > Infrastructure and Major IT Projects, Technology Services Group > Faculty of Medicine, Nursing and Health Sciences > > Mail: Building 52 > Monash University Vic 3800 > Phone: 9905 1763 (direct) Fax: 9905 8134 > Mobile: 0400 006 037 > Email: Chris.Jones@med.monash.edu.au > Jobdesk: http://jobdesk.monash.edu.au > Website: http://www.med.monash.edu.au/tsg_______________________________________________ > unimactech mailing list > unimactech@auc.edu.au > http://www.auc.edu.au/mailman/listinfo/unimactech -------------- next part -------------- An HTML attachment was scrubbed... URL: http://auc.uow.edu.au/pipermail/unimactech/attachments/20090706/7031045b/attachment.html From mjlucas at eng.uts.edu.au Mon Jul 6 13:12:09 2009 From: mjlucas at eng.uts.edu.au (James Lucas) Date: Mon Jul 6 13:38:29 2009 Subject: [UniMacTech] iPhone OS 3.0 and WiFi problem In-Reply-To: References: Message-ID: <4A516B89.60005@eng.uts.edu.au> I have this same issue with my 3G running 3.0, however the network I have problems with is inverse to yours. At UTS, the enterprise WPA protected network reconnects automatically. On my home network I must always select my wireless network each time. - James -- James Lucas Manager, System Services Telephone: +61 2 9514 7546 Faculty of Engineering and IT Fax: +61 2 9514 7944 University of Technology, Sydney mjlucas@eng.uts.edu.au PO Box 123 Broadway NSW 2007 www.eng.uts.edu.au Chris Jones wrote: > Hi there, > > We have a problem at Monash in relation to OS 3.0 and our University > wide WiFi network and I'm wondering if any other AUC members are > experiencing any similar problems. > > After an upgrade to OS 3.0, we can manually connect to our network and > stay connected, however once we disconnect and come back into range of > the network, the iPhone does not auto re-connect as it once did in the > previous OS. If an iPhone is in range and Mail or Safari is activated, > by default users are asked if they want to join the network. Of > course, if users have the "Ask to Join Networks" option turned off, > they will not be asked to join and hence will be using their cellular > network instead. > > FYI, we use a WPA2 Enterprise network and the problem only appears to > be evident with this kind of network. The auto-join option does work > as expected when using non-enterprise WiFi networks (eg. at home, > friends house). > > Has anyone else heard of this issue? > > I have logged a bug with Apple's Radar service and would encourage any > other Universities who are experiencing this problem to do so as well. > > Regards, > > Chris Jones > Systems Engineer > Infrastructure and Major IT Projects, Technology Services Group > Faculty of Medicine, Nursing and Health Sciences > > Mail: Building 52 > Monash University Vic 3800 > Phone: 9905 1763 (direct) Fax: 9905 8134 > Mobile: 0400 006 037 > Email: Chris.Jones@med.monash.edu.au > Jobdesk: http://jobdesk.monash.edu.au > Website: http://www.med.monash.edu.au/tsg > ------------------------------------------------------------------------ > > _______________________________________________ > unimactech mailing list > unimactech@auc.edu.au > http://www.auc.edu.au/mailman/listinfo/unimactech > -- UTS CRICOS Provider Code: 00099F DISCLAIMER: This email message and any accompanying attachments may contain confidential information. If you are not the intended recipient, do not read, use, disseminate, distribute or copy this message or attachments. If you have received this message in error, please notify the sender immediately and delete this message. Any views expressed in this message are those of the individual sender, except where the sender expressly, and with authority, states them to be the views the University of Technology, Sydney. Before opening any attachments, please check them for viruses and defects. From g.challis at latrobe.edu.au Mon Jul 6 13:50:52 2009 From: g.challis at latrobe.edu.au (Graeme Challis) Date: Mon Jul 6 14:03:29 2009 Subject: [UniMacTech] iPhone OS 3.0 and WiFi problem In-Reply-To: References: Message-ID: On 06/07/2009, at 11:59 AM, Chris Jones wrote: > After an upgrade to OS 3.0, we can manually connect to our network > and stay connected, however once we disconnect and come back into > range of the network, the iPhone does not auto re-connect as it once > did in the previous OS. If an iPhone is in range and Mail or Safari > is activated, by default users are asked if they want to join the > network. Of course, if users have the "Ask to Join Networks" option > turned off, they will not be asked to join and hence will be using > their cellular network instead. > > FYI, we use a WPA2 Enterprise network and the problem only appears > to be evident with this kind of network. The auto-join option does > work as expected when using non-enterprise WiFi networks (eg. at > home, friends house). haven't noticed an issue here. Have you tried re-setting the network preferences? Settings > General > Reset (scroll right down) > Reset network settings Cheers, Grae. ----------------------- Graeme Challis, Senior Consultant CAE Phone (03) 5444-7599 Desktop Systems Support Group Fax (03) 5444-7975 La Trobe University, Bendigo, Mobile 042 719 0774 Victoria, Australia 3551 mailto:g.challis@latrobe.edu.au iChat me on: gchallis@mac.com From Chris.Jones at med.monash.edu.au Mon Jul 6 14:15:35 2009 From: Chris.Jones at med.monash.edu.au (Chris Jones) Date: Mon Jul 6 14:16:02 2009 Subject: [UniMacTech] iPhone OS 3.0 and WiFi problem In-Reply-To: References: Message-ID: Hi Graeme, I've tried both resetting the Network Preferences and restoring the device from factory default. Also, I am getting the same results on a brand new 3GS. Still no luck. Regards, Chris Jones Systems Engineer Infrastructure and Major IT Projects, Technology Services Group Faculty of Medicine, Nursing and Health Sciences Mail: Building 52 Monash University Vic 3800 Phone: 9905 1763 (direct) Fax: 9905 8134 Mobile: 0400 006 037 Email: Chris.Jones@med.monash.edu.au Jobdesk: http://jobdesk.monash.edu.au Website: http://www.med.monash.edu.au/tsg From: Graeme Challis To: University Macintosh Technical Mailing List Date: 06/07/2009 02:07 PM Subject: Re: [UniMacTech] iPhone OS 3.0 and WiFi problem On 06/07/2009, at 11:59 AM, Chris Jones wrote: > After an upgrade to OS 3.0, we can manually connect to our network > and stay connected, however once we disconnect and come back into > range of the network, the iPhone does not auto re-connect as it once > did in the previous OS. If an iPhone is in range and Mail or Safari > is activated, by default users are asked if they want to join the > network. Of course, if users have the "Ask to Join Networks" option > turned off, they will not be asked to join and hence will be using > their cellular network instead. > > FYI, we use a WPA2 Enterprise network and the problem only appears > to be evident with this kind of network. The auto-join option does > work as expected when using non-enterprise WiFi networks (eg. at > home, friends house). haven't noticed an issue here. Have you tried re-setting the network preferences? Settings > General > Reset (scroll right down) > Reset network settings Cheers, Grae. ----------------------- Graeme Challis, Senior Consultant CAE Phone (03) 5444-7599 Desktop Systems Support Group Fax (03) 5444-7975 La Trobe University, Bendigo, Mobile 042 719 0774 Victoria, Australia 3551 mailto:g.challis@latrobe.edu.au iChat me on: gchallis@mac.com _______________________________________________ unimactech mailing list unimactech@auc.edu.au http://www.auc.edu.au/mailman/listinfo/unimactech -------------- next part -------------- An HTML attachment was scrubbed... URL: http://auc.uow.edu.au/pipermail/unimactech/attachments/20090706/9beeb61f/attachment.html From krisk at walford.asn.au Mon Jul 6 14:06:02 2009 From: krisk at walford.asn.au (Kris Kopicki) Date: Mon Jul 6 15:29:23 2009 Subject: [UniMacTech] iPhone OS 3.0 and WiFi problem In-Reply-To: References: Message-ID: <275E6DAA-F6BA-48C0-8037-EAA8054BE421@walford.asn.au> Hi, EAP-PEAP-MSCHAPv2 here and also no problems with reconnections. We are using HP access points and HP zl wireless management card. Cheers, Kris On 06/07/2009, at 12:57 PM, Adrian Smith wrote: > We have a "WPA2 Enterprise" network here at Centenary and I've not > had any trouble automatically reconnecting with iPhone 3.0... > > So I'm guessing it doesn't affect all flavours or WPA2 Enterprise. > > Adrian > > PS ours is EAP-PEAP-MSCHAPv2 and we install the certificate of the > RADIUS server on the iPhones. > > > On 06/07/2009, at 11:59 AM, Chris Jones wrote: > >> Hi there, >> >> We have a problem at Monash in relation to OS 3.0 and our >> University wide WiFi network and I'm wondering if any other AUC >> members are experiencing any similar problems. >> >> After an upgrade to OS 3.0, we can manually connect to our network >> and stay connected, however once we disconnect and come back into >> range of the network, the iPhone does not auto re-connect as it >> once did in the previous OS. If an iPhone is in range and Mail or >> Safari is activated, by default users are asked if they want to >> join the network. Of course, if users have the "Ask to Join >> Networks" option turned off, they will not be asked to join and >> hence will be using their cellular network instead. >> >> FYI, we use a WPA2 Enterprise network and the problem only appears >> to be evident with this kind of network. The auto-join option does >> work as expected when using non-enterprise WiFi networks (eg. at >> home, friends house). >> >> Has anyone else heard of this issue? >> >> I have logged a bug with Apple's Radar service and would encourage >> any other Universities who are experiencing this problem to do so >> as well. >> >> Regards, >> >> Chris Jones >> Systems Engineer >> Infrastructure and Major IT Projects, Technology Services Group >> Faculty of Medicine, Nursing and Health Sciences >> >> Mail: Building 52 >> Monash University Vic 3800 >> Phone: 9905 1763 (direct) Fax: 9905 8134 >> Mobile: 0400 006 037 >> Email: Chris.Jones@med.monash.edu.au >> Jobdesk: http://jobdesk.monash.edu.au >> Website: http://www.med.monash.edu.au/tsg_______________________________________________ >> unimactech mailing list >> unimactech@auc.edu.au >> http://www.auc.edu.au/mailman/listinfo/unimactech > > _______________________________________________ > unimactech mailing list > unimactech@auc.edu.au > http://www.auc.edu.au/mailman/listinfo/unimactech -------------------------------------- Kris Kopicki Systems Administrator Walford Anglican School for Girls Inc. 316 Unley Road, Hyde Park SA 5061 Australia Web: http://www.walford.asn.au Phone: +61-8-82726555 Fax: +61-8-82720313 Mobile: +61407790415 From john.blyth at adm.monash.edu.au Mon Jul 6 16:12:18 2009 From: john.blyth at adm.monash.edu.au (John Blyth) Date: Mon Jul 6 17:12:55 2009 Subject: [UniMacTech] iPhone OS 3.0 and WiFi problem In-Reply-To: <275E6DAA-F6BA-48C0-8037-EAA8054BE421@walford.asn.au> References: <275E6DAA-F6BA-48C0-8037-EAA8054BE421@walford.asn.au> Message-ID: <38A28096-319A-4286-A794-53632251FAC2@adm.monash.edu.au> authentication option seems to be the issue... see here (loaded monash profile into iphone config utility) -------------- next part -------------- A non-text attachment was scrubbed... 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It is the recipient's responsibility to scan for viruses prior to use ******************* No warranties implied or given ******************* From robm-apple at centenary.org.au Mon Jul 6 18:08:25 2009 From: robm-apple at centenary.org.au (Rob Middleton) Date: Mon Jul 6 18:12:09 2009 Subject: [UniMacTech] Re: iPhone OS 3.0 and WiFi problem Message-ID: <0BDEC9DC-0595-4967-9BDA-F34D4B68B911@centenary.org.au> John Blyth wrote: > > If all of these gifs disappear... authentication system is TTLS-PAP no > certificate > > All you guys with working authentication are using EAP/PEAP/MSCHAP-2 > Hi all, I'm Rob Middleton - IT SysAdmin at Centenary Institute (Sydney, near USyd), work with Adrian Smith (already on this list). Just joined, so this reply won't attach correctly to the thread (sorry). As Adrian indicated earlier, we use EAP-PEAP-MSCHAPv2. I don't think EAP-PEAP-MSCHAPv2 vs EAP-TTLS-PAP is necessarily the differentiating factor between client auto-reconnect working or not. In the "Trust" tab, you don't have any CA listed as trusted for the authentication process. You may have more success if you load in here, either the certificate of your RADIUS server, or the CA that signed the certificate of your RADIUS server. In EAP-TTLS-PAP: * the client first sets up a half-authenticated TLS connection tunnelled to your RADIUS server. You RADIUS server authenticates to the client with its certificate, the client does not authenticate to the RADIUS server at this stage. This sets up a secure tunnel for the next piece of communication (Tunnelled-TLS), and lets the client decide whether it trusts the provided server certificate. * If the client likes the certificate of the RADIUS server, the otherwise unencrypted password is sent by the client to the RADIUS server (inside this tunnel). This is the PAP bit. * At that stage the RADIUS authentication bit is done, and it tells both the client and the access point that access is all good. Given that the client will be sending a plain-text password down the encrypted line, it must be certain that it has a secure tunnel to an authentication server that it actually trusts. It can only do this if it has detail of the server certificates it should trust. [EAP-PEAP-MSCHAPv2 is very similar, initial secure tunnel wrapping a password check. The security difference is that plain-text authentication is not used at any stage - MSCHAPv2 vs PAP. PEAP does a similar job to TTLS, the authentication server proves its identity to the client using a certificate.] Note on Mac client behaviour: On both Mac OS X 10.4 and 10.5 (not iPhone), I've found that automatic reconnection of wireless will only work if the client has been told to trust for EAP the CA of the RADIUS server. So I'm guessing the new iPhone version has similar (correct) behaviour. If the iPhone was previously sending PAP down a tunnel where it hadn't bothered checking who the authentication server was, that was a security vulnerability. All that's my understanding, but I haven't dealt much with debugging as the setup has largely stayed working since I initially set it up. [and I haven't configured and used TTLS-PAP] Regards, Rob Middleton. -- IT SysAdmin Centenary Institute http://www.centenary.org.au/ +61 2 9565 6100 From g.challis at latrobe.edu.au Tue Jul 7 12:50:59 2009 From: g.challis at latrobe.edu.au (Graeme Challis) Date: Tue Jul 7 12:51:33 2009 Subject: [UniMacTech] Any had an experience with CrashPlan Pro for mac? In-Reply-To: References: Message-ID: <5462FB47-2828-49F1-8386-A84289CDFB5C@latrobe.edu.au> On 29/06/2009, at 9:21 AM, Anthony Foxcroft wrote: > Anyone had any experience, good or bad, in using CrashPlan Pro to > back up a small collection of macs within a department and possibly > accross subnets. not here, though I s'pose you've read all about it elsewhere, noting it will do backups across countries. > Reason being is I want to move away from Retrospect 7 and version 8 > I believe is a real dog of an app. and currently only runs on an > Intel server. the 8.1 update was released the day after you posted this message! Ain't it the way... On 30/06/2009, at 12:43 AM, wrote: > EMC has posted an update to Retrospect 8 for Macintosh. The new > version > is 8.1.148 and includes support for PowerPC as a backup computer. Cheers, Grae. ----------------------- Graeme Challis, Senior Consultant CAE Phone (03) 5444-7599 Desktop Systems Support Group Fax (03) 5444-7975 La Trobe University, Bendigo, Mobile 042 719 0774 Victoria, Australia 3551 mailto:g.challis@latrobe.edu.au iChat me on: gchallis@mac.com From peter at medstv.unimelb.edu.au Mon Jul 13 15:24:47 2009 From: peter at medstv.unimelb.edu.au (Peter Tonoli) Date: Mon Jul 13 15:43:50 2009 Subject: [UniMacTech] Open Directory Integration with OpenLDAP Message-ID: <4A5AC51F.2080802@medstv.unimelb.edu.au> We have a preexisting Linux server running OpenLDAP, and a few OS X 10.5 servers. We would like it if the Open Directory server under 10.5 Server would somehow 'pull' authentication credentials from the OpenLDAP in realtime and publish this to Open Directory clients. Is this possible? Thanks in advance, Peter. -- Peter Tonoli IT Manager, St. Vincent's Cluster * c/o 9 Princes Street, Fitzroy, Victoria, Australia, 3065 P: +61-3-9288-2480 F: +61-3-9416-2676 E: peter@medstv.unimelb.edu.au * Incorporating The University of Melbourne Departments of Medicine, Surgery and Clinical School (St. Vincent's), St. Vincent's Institute and Bernard O'Brien Institute From cryan at svi.edu.au Mon Jul 13 16:17:47 2009 From: cryan at svi.edu.au (Chris Ryan) Date: Mon Jul 13 16:28:49 2009 Subject: [UniMacTech] Open Directory Integration with OpenLDAP In-Reply-To: <4A5AC51F.2080802@medstv.unimelb.edu.au> References: <4A5AC51F.2080802@medstv.unimelb.edu.au> Message-ID: from http://www.computerworld.com/s/article/print/9019898/Hands_on_Setting_up_Mac_OS_X_Open_Directory?taxonomyId=156&taxonomyName=NOSes%20and%20Server%20Software Joining additional servers to Open Directory To provide single-sign on access to services and to allow users to use a single account for accessing all resources within a network, you can join additional servers that are neither master nor replica to a network. These servers are referred to as member servers or as being bound to Open Directory or, in the designation used by Server Admin, as connected to a directory system. There are two advantages to using servers in such a way. First, users need only remember one user account. Second, because of Kerberos and single sign-on, users will have seamless access and the integrity of their passwords is maintained throughout the network. The process of configuring additional servers to rely on user accounts stored in Open Directory is, at least in part, the same as joining a workstation. First, select the "Connected to a directory system" role using the pop-up menu in the "General Open Directory Settings" pane in Server Admin. Then use the "Open Directory Access" button to launch Directory Access. Bind the server to the domain and configure a search path just as you would for any other computer. In theory, you could stop at this point and the server would allow access to resources via accounts in Open Directory. However, additional steps are required if you want the server to use Kerberos authentication. This is because every server that relies on a Kerberos distribution center for authentication must maintain a copy of certain encrypted files, including the keytab file. The process of configuring a server for Kerberos authentication is referred to as joining it to the Kerberos realm. Joining a server to the Kerberos realm involves several steps. First, you must bind it to Open Directory (as described above). Then you must create a computer record for it using Workgroup Manager. The computer record can be part of any computer list in your Open Directory domain, but its name must be listed as its fully qualified domain name. Once the server has a computer account, connect to the Open Directory master using Server Admin and then click the "Add Kerberos Record" button in the "General" pane of the Open Directory Settings. You will be asked to authenticate as a domain administrator, provide the fully qualified domain name of the server -- referred to as the configuration record name -- and then to specify the user name(s) of one or more administrators who will have authority to join the server to the Kerberos realm. These people are referred to as delegated administrators. This will place the required information into the server's computer record in Open Directory. The final step is to use Server Admin to connect to the member server and click the "Join Kerberos Realm" button in the "General" pane of the Open Directory Settings. You will be asked to select a realm from a list of known Kerberos realms -- typically, you will only see the realm on your Open Directory Master -- and to enter the user name and password of a delegated administrator. At this point, the required Kerberos files are copied to the server and, it is configured to support Kerberos authentication. You can also use the "Logs" panel in Server Admin to view the various service logs used by Open Directory to ensure that all needed processes are running correctly. These logs can also be useful for troubleshooting problems, as well as for identifying potential network attacks or attempts by unauthorized users to log in to computers within your network. As such, it is a good practice to review them on a regular basis. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://auc.uow.edu.au/pipermail/unimactech/attachments/20090713/69d51737/attachment.html From david at keyoptions.com.au Mon Jul 13 18:24:48 2009 From: david at keyoptions.com.au (David Colville) Date: Mon Jul 13 18:56:23 2009 Subject: [UniMacTech] Open Directory Integration with OpenLDAP In-Reply-To: <4A5AC51F.2080802@medstv.unimelb.edu.au> References: <4A5AC51F.2080802@medstv.unimelb.edu.au> Message-ID: <9109A36F-B652-409B-B7E5-F3FE4D9595DA@keyoptions.com.au> On 13/07/2009, at 3:24 PM, Peter Tonoli wrote: > We have a preexisting Linux server running OpenLDAP, and a few OS X > 10.5 servers. > > We would like it if the Open Directory server under 10.5 Server > would somehow 'pull' authentication credentials from the OpenLDAP in > realtime and publish this to Open Directory clients. > Hi Peter, Can you confirm you are hoping to "mirror" the OpenLDAP records in Open Directory, or just have users able to authenticate on your OS X clients with OpenLDAP username and password, etc? > Is this possible? > > Thanks in advance, > Peter. > > -- > Peter Tonoli > IT Manager, St. Vincent's Cluster * > c/o 9 Princes Street, Fitzroy, Victoria, Australia, > 3065 P: +61-3-9288-2480 F: +61-3-9416-2676 > E: peter@medstv.unimelb.edu.au > * Incorporating The University of Melbourne Departments of Medicine, > Surgery and Clinical School (St. Vincent's), St. Vincent's Institute > and Bernard O'Brien Institute > > _______________________________________________ > unimactech mailing list > unimactech@auc.edu.au > http://www.auc.edu.au/mailman/listinfo/unimactech ----------------------------------------------- David Colville Technical Director Key Options Technology Pty Ltd Suite 108/250 Pitt St, Sydney NSW 2000 E: david@keyoptions.com.au T: 1300 721 769 - F: +61 2 9475 0837 - M: +61 412 200 855 iChat: davidcolville@mac.com From peter at medstv.unimelb.edu.au Tue Jul 14 10:33:14 2009 From: peter at medstv.unimelb.edu.au (Peter Tonoli) Date: Tue Jul 14 10:34:26 2009 Subject: [UniMacTech] Open Directory Integration with OpenLDAP In-Reply-To: <9109A36F-B652-409B-B7E5-F3FE4D9595DA@keyoptions.com.au> References: <4A5AC51F.2080802@medstv.unimelb.edu.au> <9109A36F-B652-409B-B7E5-F3FE4D9595DA@keyoptions.com.au> Message-ID: <4A5BD24A.5070808@medstv.unimelb.edu.au> Hi David, David Colville wrote: > > On 13/07/2009, at 3:24 PM, Peter Tonoli wrote: > >> We have a preexisting Linux server running OpenLDAP, and a few OS X >> 10.5 servers. >> >> We would like it if the Open Directory server under 10.5 Server would >> somehow 'pull' authentication credentials from the OpenLDAP in >> realtime and publish this to Open Directory clients. >> > > Hi Peter, > > Can you confirm you are hoping to "mirror" the OpenLDAP records in > Open Directory, or just have users able to authenticate on your OS X > clients with OpenLDAP username and password, etc? > Either is fine. If we have the latter option, that OD specify the OpenLDAP settings (and that workgroup management works with those users/groups). Cheers, Peter. From ajeffrey at asia.apple.com Thu Jul 16 11:17:29 2009 From: ajeffrey at asia.apple.com (Andrew Jeffrey) Date: Thu Jul 16 11:20:04 2009 Subject: [UniMacTech] Save Up To 70% Off Apple Technical Training Courses Message-ID: * Apple University Consortium - Training Update * The AUC is offering discounted training to member University staff on a wide range of courses covering Mac OS X Leopard. The courses cover beginner and intermediate levels as well as advanced server courses in the latest version of Mac OS X, 10.5 Leopard. The following Apple Certified training courses are currently being offered: MacOS 101 - Mac OS X Support Essentials v10.5 MacOS 201 - Mac OS X Server Essentials v10.5 MacOS 301 - Mac OS X and Mac OS X Server Directory Services v10.5 MacOS 302 - Mac OS X and Mac OS X Server Deployment v10.5 MacOS 401 - Mac OS X and Mac OS X Server Advanced Administration v10.5 Course will be offered in all major capital cities including; Brisbane, Sydney, Melbourne, Adelaide and Perth. Financial subsidies are also available to assist in covering the cost of airfares and accommodation where required (limits apply). More details about the Training and subsidies offered is available from the AUC web site at: This offer (including travel subsidies) expires on 31 December 2009. From a.smith at centenary.usyd.edu.au Thu Jul 16 13:35:18 2009 From: a.smith at centenary.usyd.edu.au (Adrian Smith) Date: Thu Jul 16 13:36:41 2009 Subject: [UniMacTech] Important changes to your Apple warranty In-Reply-To: <219B99FD-16F8-4AFF-BBC6-909ECD3A34A2@asia.apple.com> References: <24EEF56E-A7D3-4146-BB05-8C6C0B19EF41@centenary.usyd.edu.au> <219B99FD-16F8-4AFF-BBC6-909ECD3A34A2@asia.apple.com> Message-ID: <6BDC78B8-E6E1-4CE1-920E-3AFCD6BBDE72@centenary.usyd.edu.au> Hi all, Did that session happen? Can someone please summarise the outcome of the session for those of us not fortunate enough to be there? Regards, Adrian Smith Centenary Institute, Sydney, Australia On 30/06/2009, at 8:54 PM, Andrew Jeffrey wrote: > Someone from Apple will be doing a short presentation at X World on > the changes to Apple Warranty (Tri-Care) and taking some questions > afterwards. > > Cheers > Andrew > > On 30/06/2009, at 3:56 PM, Craig Richardson wrote: > >> There usually are a few people from Apple there. Some previous >> years there has even been a Q&A type session on the last day with >> them. >> >> Perhaps someone involved in the organisation of Xworld can invite >> some relevant people from Apple to give a rundown on the changes >> and what the future options are. Otherwise the poor Apple SEs >> might cop an earful they don't deserve. >> >> It might also be an opportunity to invite some resellers who could >> introduce us to any offerings they might be able to make to higher >> ed customers in light of the upcoming changes. Computers Now in >> Sydney would be a good example, I currently pay them a little extra >> per Mac for on-site support. >> >> cheers, >> Craig >> >> -- >> Craig Richardson >> Systems Administrator >> Macquarie Centre for Cognitive Science >> MACQUARIE UNIVERSITY NSW 2109 >> >> Phone: +61 (0)2 9850 6730 >> Fax: +61 (0)2 9850 6059 >> http://www.maccs.mq.edu.au >> >> CRICOS Provider No 00002J >> >> This message is intended for the addressee named and may contain >> confidential information. If you are not the intended recipient, >> please delete it and notify the sender. Views expressed in this >> message are those of the individual sender, and are not necessarily >> the views of MACCS or Macquarie University. >> >> >> >> >> >> On 30/06/2009, at 2:29 PM, Matt Gray wrote: >> >>> >>> On 29/06/2009, at 4:59 PM, Darryl Rosin wrote: >>> >>>> Is there any Higher Ed customer in the country that wants OS and >>>> iLife support from Apple, or their staff calling Apple for >>>> support instead of in-house IT Support? Talk about not >>>> understanding your client's needs! >>> >>> I wonder if there will be anyone from Apple at the X World >>> conference next week - perhaps a group of us could bend their ears >>> a little bit. Just to make sure that they are aware that people >>> are worried about this change being a step backwards. >>> >>> Nothing as scary as a bunch of disgruntled looking IT people in >>> the flesh. ;-) >>> >>> Matt. >>> >>> _______________________________________________ >>> > > _______________________________________________ > unimactech mailing list > unimactech@auc.edu.au > http://www.auc.edu.au/mailman/listinfo/unimactech From Lee.Dyson at utas.edu.au Thu Jul 16 14:41:11 2009 From: Lee.Dyson at utas.edu.au (Lee Dyson) Date: Thu Jul 16 14:42:37 2009 Subject: [UniMacTech] Important changes to your Apple warranty In-Reply-To: <6BDC78B8-E6E1-4CE1-920E-3AFCD6BBDE72@centenary.usyd.edu.au> References: <24EEF56E-A7D3-4146-BB05-8C6C0B19EF41@centenary.usyd.edu.au> <219B99FD-16F8-4AFF-BBC6-909ECD3A34A2@asia.apple.com> <6BDC78B8-E6E1-4CE1-920E-3AFCD6BBDE72@centenary.usyd.edu.au> Message-ID: Hello Adrian, it is as it is. Apple are offering a range of paid service extensions including frontline helpdesk phone support through to next business day onsite, (depending on your location). Apple are offering more for more, but we get less up front compared to the present offerings. Some may get extra savings overall by spending more up front, but you need to negotiate with your Apple Rep/outlet to come up with a deal for your environment. (My interpretation, I stand to be corrected) Perhaps we Apple users/buyers should all band together and form 1 point of purchase and negotiate from there. Lee On 16/07/2009, at 1:35 PM, Adrian Smith wrote: > Hi all, > > Did that session happen? Can someone please summarise the outcome of > the session for those of us not fortunate enough to be there? > > Regards, > > Adrian Smith > Centenary Institute, Sydney, Australia > > > > > > On 30/06/2009, at 8:54 PM, Andrew Jeffrey wrote: > >> Someone from Apple will be doing a short presentation at X World on >> the changes to Apple Warranty (Tri-Care) and taking some questions >> afterwards. >> >> Cheers >> Andrew >> >> On 30/06/2009, at 3:56 PM, Craig Richardson wrote: >> >>> There usually are a few people from Apple there. Some previous >>> years there has even been a Q&A type session on the last day with >>> them. >>> >>> Perhaps someone involved in the organisation of Xworld can invite >>> some relevant people from Apple to give a rundown on the changes >>> and what the future options are. Otherwise the poor Apple SEs >>> might cop an earful they don't deserve. >>> >>> It might also be an opportunity to invite some resellers who could >>> introduce us to any offerings they might be able to make to higher >>> ed customers in light of the upcoming changes. Computers Now in >>> Sydney would be a good example, I currently pay them a little >>> extra per Mac for on-site support. >>> >>> cheers, >>> Craig >>> >>> -- >>> Craig Richardson >>> Systems Administrator >>> Macquarie Centre for Cognitive Science >>> MACQUARIE UNIVERSITY NSW 2109 >>> >>> Phone: +61 (0)2 9850 6730 >>> Fax: +61 (0)2 9850 6059 >>> http://www.maccs.mq.edu.au >>> >>> CRICOS Provider No 00002J >>> >>> This message is intended for the addressee named and may contain >>> confidential information. If you are not the intended recipient, >>> please delete it and notify the sender. Views expressed in this >>> message are those of the individual sender, and are not >>> necessarily the views of MACCS or Macquarie University. >>> >>> >>> >>> >>> >>> On 30/06/2009, at 2:29 PM, Matt Gray wrote: >>> >>>> >>>> On 29/06/2009, at 4:59 PM, Darryl Rosin wrote: >>>> >>>>> Is there any Higher Ed customer in the country that wants OS and >>>>> iLife support from Apple, or their staff calling Apple for >>>>> support instead of in-house IT Support? Talk about not >>>>> understanding your client's needs! >>>> >>>> I wonder if there will be anyone from Apple at the X World >>>> conference next week - perhaps a group of us could bend their >>>> ears a little bit. Just to make sure that they are aware that >>>> people are worried about this change being a step backwards. >>>> >>>> Nothing as scary as a bunch of disgruntled looking IT people in >>>> the flesh. ;-) >>>> >>>> Matt. >>>> >>>> _______________________________________________ >>>> >> >> _______________________________________________ >> unimactech mailing list >> unimactech@auc.edu.au >> http://www.auc.edu.au/mailman/listinfo/unimactech > > _______________________________________________ > unimactech mailing list > unimactech@auc.edu.au > http://www.auc.edu.au/mailman/listinfo/unimactech Lee Dyson Faculty of Health science University of Tasmania Newnham 7248 Australia Phone Xtn. 4888 From Matt.Gray at anu.edu.au Thu Jul 16 14:05:59 2009 From: Matt.Gray at anu.edu.au (Matt Gray) Date: Thu Jul 16 14:42:47 2009 Subject: [UniMacTech] Important changes to your Apple warranty In-Reply-To: <6BDC78B8-E6E1-4CE1-920E-3AFCD6BBDE72@centenary.usyd.edu.au> References: <24EEF56E-A7D3-4146-BB05-8C6C0B19EF41@centenary.usyd.edu.au> <219B99FD-16F8-4AFF-BBC6-909ECD3A34A2@asia.apple.com> <6BDC78B8-E6E1-4CE1-920E-3AFCD6BBDE72@centenary.usyd.edu.au> Message-ID: <6A9AD555-97B5-42F6-A942-77E99E7FBA5E@anu.edu.au> On 16/07/2009, at 1:35 PM, Adrian Smith wrote: > Hi all, > > Did that session happen? Can someone please summarise the outcome of > the session for those of us not fortunate enough to be there? My take on the session - please note that my understanding might not be complete, and also note that anything I say isn't an attack on the Apple employee who bravely stood up the front. He was given a hard job and did well with the material that he was allowed to present. Other people probably have a better understanding and can clear up some of my thoughts below: (1) TriCare is going. Reasons given include: Australia is different from the rest of the world, they want to make us the same, so that if someone takes a laptop overseas they can get support (this is an interesting argument, as you could always purchase an additional overseas maintenance contract by getting APP). There is a move from departments/unis buying laptops to individual staff or students buying them, and Apple wants to support them better, and they think they can't do it with TriCare. (Personally I think this argument is a load of crap, because individuals don't get TriCare anyway, Apple dropped that years ago. How is dropping TriCare for departments going to help support the larger number of individual purchasers?). Apple is ranked high in customer satisfaction, and that is because of the software support, and they want to give individuals more software support, and they can't do that if TriCare is in place (again... WTF?). And the one I loved: Recent price drops for hardware mean you wont even notice the cost of additional maintenance. Nice. (2) Replacements are many and varied: You can get AppleCare Protection Plan, which has always existed. This adds hardware maintenance to the 3rd year, and telephone support to the 3rd year. Cost varies from product to product, but is in the range of $150 - $380 based on what I've seen. You can get as above, but with an SLA as to how long replacements will take. This adds a small amount (about 25% again) to the cost of the maintenance. There is a Software Support offering, where you pay $2900 per institution per year to have two of your employees able to contact Apple for any client software support. If you could funnel all of your Mac software support through two people, it would be worth the money! There is also a Server version of above, which is $7000 per year per institution. Again, only two people can be nominated as the contacts. Or, you can pick and choose from a multitude of different things. You can get just hardware maintenance with no telephone support. You can get just telephone support. You can get a battery warranty. You can combine these things. The kicker is that if you go this way, Apple is going to negotiate a price with each university separately. The price for one uni for a 2 year maintenance deal might be different to another uni for the same thing, depending on the negotiation power of your particular uni contracts person. This will be a per machine cost, and despite many questions about this at the X World session, Apple simply refused to give any indication as to pricing. The line was "your uni will talk to Apple and work out a price". (3) Outcomes of the session: Pretty much everyone in the room was pissed, and Apple reps knew it. Apple reps got swamped with shouty people after the session, so who knows what happened there. A few people were frankly shocked that Apple is going down the "each uni has a secret price with us" route, and many suggestions were made that we should all publish our prices somewhere so people can see what is being offered. The AUC was suggested as a place to publish these prices - I don't know how that would go politically or legally. Overall, people were upset that Apple is presenting this as "We want to do all your desktop support for users so they like Macs better than if you help them". Fun times ahead! (4) Things not discussed: I was interested in the argument that the ACCC would be unhappy that Apple products die in the first 3 years anyway. I think this is worth investigation - if every uni refused to purchase additional maintenance and started sending ACCC forms to Apple, it would be quite funny I think. Again, these are my views on what was said - they may differ from reality. Matt. From d.rosin at griffith.edu.au Thu Jul 16 15:14:24 2009 From: d.rosin at griffith.edu.au (Darryl Rosin) Date: Thu Jul 16 15:15:52 2009 Subject: [UniMacTech] Important changes to your Apple warranty In-Reply-To: <6A9AD555-97B5-42F6-A942-77E99E7FBA5E@anu.edu.au> References: <24EEF56E-A7D3-4146-BB05-8C6C0B19EF41@centenary.usyd.edu.au> <219B99FD-16F8-4AFF-BBC6-909ECD3A34A2@asia.apple.com> <6BDC78B8-E6E1-4CE1-920E-3AFCD6BBDE72@centenary.usyd.edu.au> <6A9AD555-97B5-42F6-A942-77E99E7FBA5E@anu.edu.au> Message-ID: "Australia is different from the rest of the world, they want to make us the same, so that if someone takes a laptop overseas they can get support (this is an interesting argument, as you could always purchase an additional overseas maintenance contract by getting APP)" Like that helps with labs. But, interestingly, a little bird (who should know what he's talking about) told me today there's an unadvertised aspect to the tricare warranty. No, it's not honoured overseas, but if you pay for a repair while overseas, Tricare will reimburse you the cost of the repair when you return. So, I think that's zero for three on the 'good reasons to ditch tricare' list d Darryl Rosin IT Support Manager, Mt Gravatt & South Bank Campuses Griffith University AUC Developer Fund Coordinator Element IT Services Division of Information Services South Bank Campus Griffith University 4111 Australia d.rosin@griffith.edu.au t: 04 1876 0956 PRIVILEGED ? PRIVATE AND CONFIDENTIAL This email and any files transmitted with it are intended solely for the use of the addressee(s) and may contain information which is confidential or privileged. If you receive this email and you are not the addressee(s) [or responsible for delivery of the email to the addressee(s)], please disregard the contents of the email, delete the email and notify the author immediately From: Matt Gray To: University Macintosh Technical Mailing List Date: 16/07/2009 02:47 PM Subject: Re: [UniMacTech] Important changes to your Apple warranty On 16/07/2009, at 1:35 PM, Adrian Smith wrote: > Hi all, > > Did that session happen? Can someone please summarise the outcome of > the session for those of us not fortunate enough to be there? My take on the session - please note that my understanding might not be complete, and also note that anything I say isn't an attack on the Apple employee who bravely stood up the front. He was given a hard job and did well with the material that he was allowed to present. Other people probably have a better understanding and can clear up some of my thoughts below: (1) TriCare is going. Reasons given include: Australia is different from the rest of the world, they want to make us the same, so that if someone takes a laptop overseas they can get support (this is an interesting argument, as you could always purchase an additional overseas maintenance contract by getting APP). There is a move from departments/unis buying laptops to individual staff or students buying them, and Apple wants to support them better, and they think they can't do it with TriCare. (Personally I think this argument is a load of crap, because individuals don't get TriCare anyway, Apple dropped that years ago. How is dropping TriCare for departments going to help support the larger number of individual purchasers?). Apple is ranked high in customer satisfaction, and that is because of the software support, and they want to give individuals more software support, and they can't do that if TriCare is in place (again... WTF?). And the one I loved: Recent price drops for hardware mean you wont even notice the cost of additional maintenance. Nice. (2) Replacements are many and varied: You can get AppleCare Protection Plan, which has always existed. This adds hardware maintenance to the 3rd year, and telephone support to the 3rd year. Cost varies from product to product, but is in the range of $150 - $380 based on what I've seen. You can get as above, but with an SLA as to how long replacements will take. This adds a small amount (about 25% again) to the cost of the maintenance. There is a Software Support offering, where you pay $2900 per institution per year to have two of your employees able to contact Apple for any client software support. If you could funnel all of your Mac software support through two people, it would be worth the money! There is also a Server version of above, which is $7000 per year per institution. Again, only two people can be nominated as the contacts. Or, you can pick and choose from a multitude of different things. You can get just hardware maintenance with no telephone support. You can get just telephone support. You can get a battery warranty. You can combine these things. The kicker is that if you go this way, Apple is going to negotiate a price with each university separately. The price for one uni for a 2 year maintenance deal might be different to another uni for the same thing, depending on the negotiation power of your particular uni contracts person. This will be a per machine cost, and despite many questions about this at the X World session, Apple simply refused to give any indication as to pricing. The line was "your uni will talk to Apple and work out a price". (3) Outcomes of the session: Pretty much everyone in the room was pissed, and Apple reps knew it. Apple reps got swamped with shouty people after the session, so who knows what happened there. A few people were frankly shocked that Apple is going down the "each uni has a secret price with us" route, and many suggestions were made that we should all publish our prices somewhere so people can see what is being offered. The AUC was suggested as a place to publish these prices - I don't know how that would go politically or legally. Overall, people were upset that Apple is presenting this as "We want to do all your desktop support for users so they like Macs better than if you help them". Fun times ahead! (4) Things not discussed: I was interested in the argument that the ACCC would be unhappy that Apple products die in the first 3 years anyway. I think this is worth investigation - if every uni refused to purchase additional maintenance and started sending ACCC forms to Apple, it would be quite funny I think. Again, these are my views on what was said - they may differ from reality. Matt. _______________________________________________ unimactech mailing list unimactech@auc.edu.au http://www.auc.edu.au/mailman/listinfo/unimactech -------------- next part -------------- An HTML attachment was scrubbed... URL: http://auc.uow.edu.au/pipermail/unimactech/attachments/20090716/6360ff3d/attachment-0001.html From tonyw at honestpuck.com Tue Jul 21 14:10:39 2009 From: tonyw at honestpuck.com (Tony Williams) Date: Tue Jul 21 14:11:19 2009 Subject: [UniMacTech] Sibelius 5 and licensing servers Message-ID: <5db0907d0907202110s20f8c74ai23a43896398b189@mail.gmail.com> Hi all, Anyone have any experience with getting Sibelius 5 to talk to a license server. I'm failing to do it at the moment and the server people are blaming networks who are blaming the server people. Any details on debugging the protocol would be greatly appreciated as it seems I have to learn more than I want about network debugging yet again. // Tony -- (\___/) (='.'=) (")_(") This is Bunny. Help Bunny by Copying and pasting Bunny into your web page or email sig to help him gain world domination. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://auc.uow.edu.au/pipermail/unimactech/attachments/20090721/703b0efb/attachment.html From g.challis at latrobe.edu.au Tue Jul 21 17:01:22 2009 From: g.challis at latrobe.edu.au (Graeme Challis) Date: Tue Jul 21 17:03:21 2009 Subject: [UniMacTech] Sibelius 5 and licensing servers In-Reply-To: <5db0907d0907202110s20f8c74ai23a43896398b189@mail.gmail.com> References: <5db0907d0907202110s20f8c74ai23a43896398b189@mail.gmail.com> Message-ID: On 21/07/2009, at 2:10 PM, Tony Williams wrote: > Anyone have any experience with getting Sibelius 5 to talk to a > license server. I'm failing to do it at the moment and the server > people are blaming networks who are blaming the server people. not yet, maybe later this year as we upgrade our handful of Sibelius 3 licences. They were horrible to get going with their challenge/ response serials. > Any details on debugging the protocol would be greatly appreciated > as it seems I have to learn more than I want about network debugging > yet again. time for wireshark I suggest. Any proxies involved? Cheers, Grae. ----------------------- Graeme Challis, Senior Consultant CAE Phone (03) 5444-7599 Desktop Systems Support Group Fax (03) 5444-7975 La Trobe University, Bendigo, Mobile 042 719 0774 Victoria, Australia 3551 mailto:g.challis@latrobe.edu.au iChat me on: gchallis@mac.com From tonyw at honestpuck.com Tue Jul 21 17:06:33 2009 From: tonyw at honestpuck.com (Tony Williams) Date: Tue Jul 21 17:07:13 2009 Subject: [UniMacTech] Sibelius 5 and licensing servers In-Reply-To: References: <5db0907d0907202110s20f8c74ai23a43896398b189@mail.gmail.com> Message-ID: <5db0907d0907210006g2bfb5a82n4fea0c414e8ff6d2@mail.gmail.com> On Tue, Jul 21, 2009 at 5:01 PM, Graeme Challis wrote: > On 21/07/2009, at 2:10 PM, Tony Williams wrote: > >> Anyone have any experience with getting Sibelius 5 to talk to a license >> server. I'm failing to do it at the moment and the server people are blaming >> networks who are blaming the server people. >> > > not yet, maybe later this year as we upgrade our handful of Sibelius 3 > licences. They were horrible to get going with their challenge/response > serials. > > Any details on debugging the protocol would be greatly appreciated as it >> seems I have to learn more than I want about network debugging yet again. >> > > time for wireshark I suggest. Any proxies involved? Well, probably. Anythng is possible. I'm getting the install guide from their support mob and then I guess it probably is wireshark to chase it down. > > > Cheers, Grae. > ----------------------- > Graeme Challis, Senior Consultant CAE Phone (03) 5444-7599 > Desktop Systems Support Group Fax (03) 5444-7975 > La Trobe University, Bendigo, Mobile 042 719 0774 > Victoria, Australia 3551 mailto:g.challis@latrobe.edu.au > iChat me on: gchallis@mac.com > > > > _______________________________________________ > unimactech mailing list > unimactech@auc.edu.au > http://www.auc.edu.au/mailman/listinfo/unimactech > -- (\___/) (='.'=) (")_(") This is Bunny. Help Bunny by Copying and pasting Bunny into your web page or email sig to help him gain world domination. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://auc.uow.edu.au/pipermail/unimactech/attachments/20090721/777ba776/attachment.html From mdorset at trinity.unimelb.edu.au Tue Jul 21 21:44:21 2009 From: mdorset at trinity.unimelb.edu.au (Mark Dorset) Date: Tue Jul 21 21:51:18 2009 Subject: [UniMacTech] Sibelius 5 and licensing servers In-Reply-To: <5db0907d0907202110s20f8c74ai23a43896398b189@mail.gmail.com> References: <5db0907d0907202110s20f8c74ai23a43896398b189@mail.gmail.com> Message-ID: Hi Tony, This is old information from when I was having fun getting Sibelius 5 registered a couple of years ago, but in case it's of help, here's what I got from them at the time: ========================== Hi Mark, If you make an exception for our registration server?s IP address which is: 82.111.25.103 this should prevent any problems caused by firewall. If you have any further queries or require technical support please contact Tim Swalling in our tech support dept at tswalling@sibelius.com. Kind regards, Warrick Sibelius Software 2/52 Weaver St Edwardstown SA 5039 T: 08 8277 1722 F: 08 8277 1799 www.sibelius.com.au www.sibeliuseducation.com ========================== cheers, Mark -------------- next part -------------- Skipped content of type multipart/related From mark at biz.uwa.edu.au Thu Jul 23 16:13:53 2009 From: mark at biz.uwa.edu.au (Mark Secker) Date: Thu Jul 23 16:26:22 2009 Subject: [UniMacTech] forcing "other" login item? Message-ID: <39359D28-FA21-4294-9442-B1EA704B2E44@biz.uwa.edu.au> I have a user who has some how managed to have the admin accounts on his 10.5.x powerbook changed to "standard"... probably by a rogue update. as such I like to be able to force it present a login screen with "other" as an item. remember I have no admin accounts so going in to user preferences and changing to "display login window as name and password". failing that I guess, format, clean reinstall with new admin account and recover from the time machine backup. ________________ mark.secker@uwa.edu.au Mark Secker (Ba. Bus. IS/IP, ECU) Computer officer, Business School IT Services The University of Western Australia - CRICOS provider number 00126G M261 35 Stirling Highway, Crawley 6009 Phone 6488 1855, Fax 6488 1055, From David.Wikeley at utas.edu.au Thu Jul 23 16:29:13 2009 From: David.Wikeley at utas.edu.au (David Wikeley) Date: Thu Jul 23 16:30:01 2009 Subject: [UniMacTech] forcing "other" login item? In-Reply-To: <39359D28-FA21-4294-9442-B1EA704B2E44@biz.uwa.edu.au> Message-ID: Try putting the system DVD in the drive and restart on that system, then you can set a root (other) password. On 23/07/09 4:13 PM, "Mark Secker" wrote: I have a user who has some how managed to have the admin accounts on his 10.5.x powerbook changed to "standard"... probably by a rogue update. as such I like to be able to force it present a login screen with "other" as an item. remember I have no admin accounts so going in to user preferences and changing to "display login window as name and password". failing that I guess, format, clean reinstall with new admin account and recover from the time machine backup. ________________ mark.secker@uwa.edu.au Mark Secker (Ba. Bus. IS/IP, ECU) Computer officer, Business School IT Services The University of Western Australia - CRICOS provider number 00126G M261 35 Stirling Highway, Crawley 6009 Phone 6488 1855, Fax 6488 1055, _______________________________________________ unimactech mailing list unimactech@auc.edu.au http://www.auc.edu.au/mailman/listinfo/unimactech -- David Wikeley IT Manager Faculty of Health Science University of Tasmania 43 Collins Street Hobart, Tasmania. T: 03 62264751 W: www.healthsci.utas.edu.au/ -------------- next part -------------- An HTML attachment was scrubbed... URL: http://auc.uow.edu.au/pipermail/unimactech/attachments/20090723/83088d62/attachment.html From C.Nancarrow at latrobe.edu.au Thu Jul 23 16:29:24 2009 From: C.Nancarrow at latrobe.edu.au (Charlie Nancarrow) Date: Thu Jul 23 16:30:27 2009 Subject: [UniMacTech] forcing "other" login item? In-Reply-To: <39359D28-FA21-4294-9442-B1EA704B2E44@biz.uwa.edu.au> Message-ID: Mark, You will need to start up the system in single user mode and delete the .AppleSetupDone file. It is located in /private/var/db/.AppleSetupDone Steps to do this: Restart the machine holding down Command-S It will start up in text mode Issue the following command (items in bold to be typed at command line) /sbin/mount -uw / (return) Then /bin/rm /private/var/db/.AppleSetupDone (return) reboot When it boots up you will be able to setup a local admin user again. You can then log in as this user with admin rights. Cheers, Charlie Nancarrow On 23/07/09 4:13 PM, "Mark Secker" wrote: I have a user who has some how managed to have the admin accounts on his 10.5.x powerbook changed to "standard"... probably by a rogue update. as such I like to be able to force it present a login screen with "other" as an item. remember I have no admin accounts so going in to user preferences and changing to "display login window as name and password". failing that I guess, format, clean reinstall with new admin account and recover from the time machine backup. ________________ mark.secker@uwa.edu.au Mark Secker (Ba. Bus. IS/IP, ECU) Computer officer, Business School IT Services The University of Western Australia - CRICOS provider number 00126G M261 35 Stirling Highway, Crawley 6009 Phone 6488 1855, Fax 6488 1055, _______________________________________________ unimactech mailing list unimactech@auc.edu.au http://www.auc.edu.au/mailman/listinfo/unimactech -- Charlie IT Unit - Humanities & Social Sciences From C.Nancarrow at latrobe.edu.au Thu Jul 23 16:32:45 2009 From: C.Nancarrow at latrobe.edu.au (Charlie Nancarrow) Date: Thu Jul 23 16:33:33 2009 Subject: [UniMacTech] forcing "other" login item? In-Reply-To: <39359D28-FA21-4294-9442-B1EA704B2E44@biz.uwa.edu.au> Message-ID: You can also get the fields showing by pressing down arrow (or selecting an account with the mouse) then option clicking on whatever acount you have there. Charlie Nancarrow On 23/07/09 4:13 PM, "Mark Secker" wrote: I have a user who has some how managed to have the admin accounts on his 10.5.x powerbook changed to "standard"... probably by a rogue update. as such I like to be able to force it present a login screen with "other" as an item. remember I have no admin accounts so going in to user preferences and changing to "display login window as name and password". failing that I guess, format, clean reinstall with new admin account and recover from the time machine backup. ________________ mark.secker@uwa.edu.au Mark Secker (Ba. Bus. IS/IP, ECU) Computer officer, Business School IT Services The University of Western Australia - CRICOS provider number 00126G M261 35 Stirling Highway, Crawley 6009 Phone 6488 1855, Fax 6488 1055, _______________________________________________ unimactech mailing list unimactech@auc.edu.au http://www.auc.edu.au/mailman/listinfo/unimactech -- Charlie IT Unit - Humanities & Social Sciences From crichard at maccs.mq.edu.au Thu Jul 23 16:38:20 2009 From: crichard at maccs.mq.edu.au (Craig Richardson) Date: Thu Jul 23 16:39:07 2009 Subject: [UniMacTech] forcing "other" login item? In-Reply-To: <39359D28-FA21-4294-9442-B1EA704B2E44@biz.uwa.edu.au> References: <39359D28-FA21-4294-9442-B1EA704B2E44@biz.uwa.edu.au> Message-ID: I think you'll need to boot up in single user mode and add a new admin user from the command line. Or alternatively you might just need to add the UID for the broken user back into the admin group using dscl (if thats whats wrong). A quick google search finds this page, has most of the syntax you'll need - http://osxdaily.com/2007/10/29/how-to-add-a-user-from-the-os-x-command-line-works-with-leopard/ Actually I'm starting to think maybe you cant run dscl from single user mode... or maybe thats just not in interactive mode. Perhaps someone else can elaborate on this? cheers, Craig -- Craig Richardson Systems Administrator Macquarie Centre for Cognitive Science MACQUARIE UNIVERSITY NSW 2109 Phone: +61 (0)2 9850 6730 Fax: +61 (0)2 9850 6059 http://www.maccs.mq.edu.au CRICOS Provider No 00002J This message is intended for the addressee named and may contain confidential information. If you are not the intended recipient, please delete it and notify the sender. Views expressed in this message are those of the individual sender, and are not necessarily the views of MACCS or Macquarie University. On 23/07/2009, at 4:13 PM, Mark Secker wrote: > I have a user who has some how managed to have the admin accounts on > his 10.5.x powerbook changed to "standard"... probably by a rogue > update. > > as such I like to be able to force it present a login screen with > "other" as an item. > > remember I have no admin accounts so going in to user preferences > and changing to "display login window as name and password". > > failing that I guess, format, clean reinstall with new admin account > and recover from the time machine backup. > ________________ > mark.secker@uwa.edu.au > Mark Secker (Ba. Bus. IS/IP, ECU) > Computer officer, Business School IT Services > > The University of Western Australia - CRICOS provider number 00126G > M261 35 Stirling Highway, Crawley 6009 > Phone 6488 1855, Fax 6488 1055, > > > > > > > _______________________________________________ > unimactech mailing list > unimactech@auc.edu.au > http://www.auc.edu.au/mailman/listinfo/unimactech From d.rosin at griffith.edu.au Thu Jul 23 16:49:13 2009 From: d.rosin at griffith.edu.au (Darryl Rosin) Date: Thu Jul 23 16:50:03 2009 Subject: [UniMacTech] forcing "other" login item? In-Reply-To: References: <39359D28-FA21-4294-9442-B1EA704B2E44@biz.uwa.edu.au> Message-ID: you can run dscl in single user mode, but you have to start DirectoryService manually. /bin/launchctl load /System/Library/LaunchDaemons/com.apple.DirectoryServices.plist & Or something. Maybe. But it can be done which I remember 'cause it saved my bacon a while back. d Darryl Rosin IT Support Manager, Mt Gravatt & South Bank Campuses Griffith University AUC Developer Fund Coordinator Element IT Services Division of Information Services South Bank Campus Griffith University 4111 Australia d.rosin@griffith.edu.au t: 04 1876 0956 PRIVILEGED ? PRIVATE AND CONFIDENTIAL This email and any files transmitted with it are intended solely for the use of the addressee(s) and may contain information which is confidential or privileged. If you receive this email and you are not the addressee(s) [or responsible for delivery of the email to the addressee(s)], please disregard the contents of the email, delete the email and notify the author immediately From: Craig Richardson To: University Macintosh Technical Mailing List Date: 23/07/2009 04:39 PM Subject: Re: [UniMacTech] forcing "other" login item? I think you'll need to boot up in single user mode and add a new admin user from the command line. Or alternatively you might just need to add the UID for the broken user back into the admin group using dscl (if thats whats wrong). A quick google search finds this page, has most of the syntax you'll need - http://osxdaily.com/2007/10/29/how-to-add-a-user-from-the-os-x-command-line-works-with-leopard/ Actually I'm starting to think maybe you cant run dscl from single user mode... or maybe thats just not in interactive mode. Perhaps someone else can elaborate on this? cheers, Craig -- Craig Richardson Systems Administrator Macquarie Centre for Cognitive Science MACQUARIE UNIVERSITY NSW 2109 Phone: +61 (0)2 9850 6730 Fax: +61 (0)2 9850 6059 http://www.maccs.mq.edu.au CRICOS Provider No 00002J This message is intended for the addressee named and may contain confidential information. If you are not the intended recipient, please delete it and notify the sender. Views expressed in this message are those of the individual sender, and are not necessarily the views of MACCS or Macquarie University. On 23/07/2009, at 4:13 PM, Mark Secker wrote: > I have a user who has some how managed to have the admin accounts on > his 10.5.x powerbook changed to "standard"... probably by a rogue > update. > > as such I like to be able to force it present a login screen with > "other" as an item. > > remember I have no admin accounts so going in to user preferences > and changing to "display login window as name and password". > > failing that I guess, format, clean reinstall with new admin account > and recover from the time machine backup. > ________________ > mark.secker@uwa.edu.au > Mark Secker (Ba. Bus. IS/IP, ECU) > Computer officer, Business School IT Services > > The University of Western Australia - CRICOS provider number 00126G > M261 35 Stirling Highway, Crawley 6009 > Phone 6488 1855, Fax 6488 1055, > > > > > > > _______________________________________________ > unimactech mailing list > unimactech@auc.edu.au > http://www.auc.edu.au/mailman/listinfo/unimactech _______________________________________________ unimactech mailing list unimactech@auc.edu.au http://www.auc.edu.au/mailman/listinfo/unimactech -------------- next part -------------- An HTML attachment was scrubbed... URL: http://auc.uow.edu.au/pipermail/unimactech/attachments/20090723/d994cead/attachment-0001.html From mark at biz.uwa.edu.au Thu Jul 23 17:17:45 2009 From: mark at biz.uwa.edu.au (Mark Secker) Date: Thu Jul 23 17:18:33 2009 Subject: [UniMacTech] forcing "other" login item? In-Reply-To: References: <39359D28-FA21-4294-9442-B1EA704B2E44@biz.uwa.edu.au> Message-ID: OK thanks for the advice it will need to wait until Monday as the user has had a sad and wont let me have access to the machine until then. From jrhoades at svi.edu.au Thu Jul 30 15:55:07 2009 From: jrhoades at svi.edu.au (Jon Rhoades) Date: Thu Jul 30 16:01:53 2009 Subject: [UniMacTech] OpenLDAP & Samba Message-ID: <4A7135BB.6050107@svi.edu.au> Hi, We are in the process of setting up our existing OpenLDAP (on Ubuntu) to provide authentication and MCX etc for our Macs. We are hitting a problem with our home directories - they work fine using AFP (and presumably NFS), but we want to use Samba for obvious reasons and we don't want to use Kerberos. I have searched high and low for info on using Samba in this way, but have had no luck My simplistic approach so far was to change the following schema value from AFP to SMB, but with no success - the login fails with a generic error. apple-user-homeurl: afp://server/home/jrhoades Does anybody have any experience using Samba in this way? Cheers Jon -- Jon Rhoades IT Support Officer St Vincent's Institute 41 Victoria Parade Fitzroy Vic 3065 p: 03 9288 2480 | f 03 9416 2676 www.svi.edu.au -------------- next part -------------- An HTML attachment was scrubbed... URL: http://auc.uow.edu.au/pipermail/unimactech/attachments/20090730/28b8efce/attachment.html From mark at biz.uwa.edu.au Thu Jul 30 16:58:56 2009 From: mark at biz.uwa.edu.au (Mark Secker) Date: Thu Jul 30 17:00:17 2009 Subject: [UniMacTech] forcing "other" login item? In-Reply-To: References: Message-ID: <4D6932DF-2DFD-4704-8050-A03E1B6B5F8E@biz.uwa.edu.au> as a follow up.... finally got my hands on this machine.... Looks like root wasn't enabled so changing the password via setup CD didn't work (and no option to enable it in the setup CD). the "option click" to make "other" appear in the login window didn't work (probably as there was no "other" (no root or hidden (real users with UID's less than 501)). trying to remove the AppleSetupDone came up with permission errors.... mounted as target disk and ran permissions repair and disk repair lots of errors. then could remove the AppleSetupDone file in single user. new admin user setup, root enabled with no trivial password, default admin users restored to having admin rights now all good. From petthoma at usyd.edu.au Thu Jul 30 16:52:18 2009 From: petthoma at usyd.edu.au (Peter Thomas) Date: Thu Jul 30 17:00:50 2009 Subject: [UniMacTech] Trouble accessing Excel files Message-ID: Dear All, I have a Share set up on an Apple Server ? 10.5.6 The Share is used by Windows and Mac clients Having trouble on the Macs accessing Excel spreadsheets already opened by Windows users. Client Details Windows XP, SP3 Office 2004 or Office 2007 Connecting to Server via SMB Macs Leopard 10.5.6 or greater, Office 2008 Connecting to Server via AFP What I Expect The typical behavior I would expect is message on client machine popping up to say something like ?File is already in use ? would you like to open in Read Only Mode? The Problem However I am getting ?The file may be read only, or you may be trying to access a read only location. Or the server the document is stored on may not be responding? If you try to copy the file to local client computer when PC user has file open, you get error copying message -50 Other Info If a Mac client opens file first then all is good All other non office Files on the Share work as expected. Tried to get Mac clients to connect to server via SMB which they could, but created other problems with Office apps Permissions and ACLs look correct with the Posix Owner permission changing only when a windows user opens file in read/write mode but Group ACL?s in theory should overwrite this I have modified the Server SMB.conf file to prevent ACL?s spawning using [global] nt acl support = no Anyone cast some light on this please ? or even better, a solution Thanks Peter Thomas IT Facilities Manager SYDNEY CONSERVATORIUM OF MUSIC The University of Sydney Macquarie Street Sydney NSW 2000 Australia P 61 2 9351 1331 | F 61 2 9351 1287 | M 61 0423829 837 petthoma@usyd.edu.au CRICOS Provider Code 00026A | DISCLAIMER NOTICE: This email and any files transmitted with it are confidential and may be privileged. Any unauthorised use of it is strictly prohibited. If you have received this email in error, please delete the message and any attachments. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://auc.uow.edu.au/pipermail/unimactech/attachments/20090730/013273ea/attachment.html From tonyw at honestpuck.com Thu Jul 30 18:39:38 2009 From: tonyw at honestpuck.com (Tony Williams) Date: Thu Jul 30 21:02:04 2009 Subject: [UniMacTech] Trouble accessing Excel files In-Reply-To: References: Message-ID: <5db0907d0907300139m1d2da5afm52a4fc0274f010d3@mail.gmail.com> Peter, Have you installed the latest Office 2008 Service Pack? It came out a week or so ago. // Tony On Thu, Jul 30, 2009 at 4:52 PM, Peter Thomas wrote: > Dear All, > > I have a Share set up on an Apple Server ? 10.5.6 > > The Share is used by Windows and Mac clients > > Having trouble on the Macs accessing Excel spreadsheets already opened by > Windows users. > > *Client Details > *Windows XP, SP3 Office 2004 or Office 2007 Connecting to Server via SMB > Macs Leopard 10.5.6 or greater, Office 2008 Connecting to Server via AFP > > *What I Expect > *The typical behavior I would expect is message on client machine popping > up to say something like > *?File is already in use ? would you like to open in Read Only Mode? > * > *The Problem > *However I am getting > *?The file may be read only, or you may be trying to access a read only > location. Or the server the document is stored on may not be responding? > *If you try to copy the file to local client computer when PC user has > file open, you get error copying message -50 > * > > **Other Info > *If a Mac client opens file first then all is good > All other non office Files on the Share work as expected. > Tried to get Mac clients to connect to server via SMB which they could, but > created other problems with Office apps > Permissions and ACLs look correct with the Posix Owner permission changing > only when a windows user opens file in read/write mode but Group ACL?s in > theory should overwrite this > I have modified the Server SMB.conf file to prevent ACL?s spawning using > > [global] > nt acl support = no > > > Anyone cast some light on this please ? or even better, a solution > > Thanks > > > *Peter Thomas > *IT Facilities Manager > *SYDNEY CONSERVATORIUM OF MUSIC <**http://www.music.usyd.edu.au/> > The University of Sydney > *Macquarie Street Sydney NSW 2000 Australia > *P* 61 2 9351 1331 | *F* 61 2 9351 1287 | *M* 61 0423829 837 > *petthoma@usyd.edu.au > > *CRICOS Provider Code 00026A | DISCLAIMER NOTICE: This email and any files > transmitted with it are confidential and may be privileged. Any unauthorised > use of it is strictly prohibited. If you have received this email in error, > please delete the message and any attachments. > > > > > _______________________________________________ > unimactech mailing list > unimactech@auc.edu.au > http://www.auc.edu.au/mailman/listinfo/unimactech > > -- (\___/) (='.'=) (")_(") This is Bunny. Help Bunny by Copying and pasting Bunny into your web page or email sig to help him gain world domination. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://auc.uow.edu.au/pipermail/unimactech/attachments/20090730/e030f931/attachment-0001.html From C.Nancarrow at latrobe.edu.au Thu Jul 30 21:37:32 2009 From: C.Nancarrow at latrobe.edu.au (Charlie Nancarrow) Date: Thu Jul 30 21:39:21 2009 Subject: [UniMacTech] Trouble accessing Excel files In-Reply-To: <5db0907d0907300139m1d2da5afm52a4fc0274f010d3@mail.gmail.com> References: <5db0907d0907300139m1d2da5afm52a4fc0274f010d3@mail.gmail.com> Message-ID: <764DC420-24E8-45C2-9BFB-F0B9CC435EDA@latrobe.edu.au> Hi Peter, You need to make sure there Is a world writeable Temporary Items folder and a .temporaryitems folder available on the share where the office files are being opened from. Charlie http://ewhizz.net Sent from my iPhone On 30/07/2009, at 21:01, "Tony Williams" > wrote: Peter, Have you installed the latest Office 2008 Service Pack? It came out a week or so ago. // Tony On Thu, Jul 30, 2009 at 4:52 PM, Peter Thomas <petthoma@usyd.edu.au> wrote: Dear All, I have a Share set up on an Apple Server ? 10.5.6 The Share is used by Windows and Mac clients Having trouble on the Macs accessing Excel spreadsheets already opened by Windows users. Client Details Windows XP, SP3 Office 2004 or Office 2007 Connecting to Server via SMB Macs Leopard 10.5.6 or greater, Office 2008 Connecting to Server via AFP What I Expect The typical behavior I would expect is message on client machine popping up to say something like ?File is already in use ? would you like to open in Read Only Mode? The Problem However I am getting ?The file may be read only, or you may be trying to access a read only location. Or the server the document is stored on may not be responding? If you try to copy the file to local client computer when PC user has file open, you get error copying message -50 Other Info If a Mac client opens file first then all is good All other non office Files on the Share work as expected. Tried to get Mac clients to connect to server via SMB which they could, but created other problems with Office apps Permissions and ACLs look correct with the Posix Owner permission changing only when a windows user opens file in read/write mode but Group ACL?s in theory should overwrite this I have modified the Server SMB.conf file to prevent ACL?s spawning using [global] nt acl support = no Anyone cast some light on this please ? or even better, a solution Thanks Peter Thomas IT Facilities Manager SYDNEY CONSERVATORIUM OF MUSIC <http://www.music.usyd.edu.au/> The University of Sydney Macquarie Street Sydney NSW 2000 Australia P 61 2 9351 1331 | F 61 2 9351 1287 | M 61 0423829 837 petthoma@usyd.edu.au CRICOS Provider Code 00026A | DISCLAIMER NOTICE: This email and any files transmitted with it are confidential and may be privileged. Any unauthorised use of it is strictly prohibited. If you have received this email in error, please delete the message and any attachments. _______________________________________________ unimactech mailing list unimactech@auc.edu.au http://www.auc.edu.au/mailman/listinfo/unimactech -- (\___/) (='.'=) (")_(") This is Bunny. Help Bunny by Copying and pasting Bunny into your web page or email sig to help him gain world domination. _______________________________________________ unimactech mailing list unimactech@auc.edu.au http://www.auc.edu.au/mailman/listinfo/unimactech From tom.kalikajaros at flinders.edu.au Fri Jul 31 10:54:10 2009 From: tom.kalikajaros at flinders.edu.au (Thomas Kalikajaros) Date: Fri Jul 31 10:57:14 2009 Subject: [UniMacTech] Re: Trouble accessing Excel files In-Reply-To: <20090730110208.2294E1BF495F@auc.uow.edu.au> References: <20090730110208.2294E1BF495F@auc.uow.edu.au> Message-ID: <4A72C64B.B230.0037.0@flinders.edu.au> Morning Peter, Haven't worked with 10.5 yet. Quick read of manual says there is unified locking for file shares using multiple protocols. Unfortunately it doesn't go into any detail on how this is done. Not knowing how Apple tackles unified locking, I imagine apps would need to be sensitive or aware of unified locking. If you haven't already done so, have 1x Mac and 1x Windows Office installation updated so they are up to date with all patches and test again. Haven't seen anything in the 10.5.7 change log to suggest improvements to unified locking. If you have a test installation of OS X Server, it would be certainly be good as a follow up test. Away from unified locking, it may be a grim choice of settling on 1 protocol such as SMB. Choice of protocol would really come down to the mix of clients you have and then looking at lesser of two evils. Wishing I had a Mac mini at home to play with :D Cheers Tom ------------------------------ Message: 4 Date: Thu, 30 Jul 2009 16:52:18 +1000 From: Peter Thomas Subject: [UniMacTech] Trouble accessing Excel files To: Message-ID: Content-Type: text/plain; charset="iso-8859-1" Dear All, I have a Share set up on an Apple Server ? 10.5.6 The Share is used by Windows and Mac clients Having trouble on the Macs accessing Excel spreadsheets already opened by Windows users. Client Details Windows XP, SP3 Office 2004 or Office 2007 Connecting to Server via SMB Macs Leopard 10.5.6 or greater, Office 2008 Connecting to Server via AFP What I Expect The typical behavior I would expect is message on client machine popping up to say something like ?File is already in use ? would you like to open in Read Only Mode? The Problem However I am getting ?The file may be read only, or you may be trying to access a read only location. Or the server the document is stored on may not be responding? If you try to copy the file to local client computer when PC user has file open, you get error copying message -50 Other Info If a Mac client opens file first then all is good All other non office Files on the Share work as expected. Tried to get Mac clients to connect to server via SMB which they could, but created other problems with Office apps Permissions and ACLs look correct with the Posix Owner permission changing only when a windows user opens file in read/write mode but Group ACL?s in theory should overwrite this I have modified the Server SMB.conf file to prevent ACL?s spawning using [global] nt acl support = no Anyone cast some light on this please ? or even better, a solution Thanks Peter Thomas IT Facilities Manager SYDNEY CONSERVATORIUM OF MUSIC The University of Sydney Macquarie Street Sydney NSW 2000 Australia P 61 2 9351 1331 | F 61 2 9351 1287 | M 61 0423829 837 petthoma@usyd.edu.au CRICOS Provider Code 00026A | DISCLAIMER NOTICE: This email and any files transmitted with it are confidential and may be privileged. Any unauthorised use of it is strictly prohibited. If you have received this email in error, please delete the message and any attachments. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://auc.uow.edu.au/pipermail/unimactech/attachments/20090731/56f77d58/attachment.html