[UniMacTech] Important changes to your Apple warranty

[Andrew Jeffrey]

Someone from Apple will be doing a short presentation at X World on  
the changes to Apple Warranty (Tri-Care) and taking some questions  
afterwards.

Cheers
Andrew

On 30/06/2009, at 3:56 PM, Craig Richardson wrote:

> There usually are a few people from Apple there.  Some previous  
> years there has even been a Q&A type session on the last day with  
> them.
>
> Perhaps someone involved in the organisation of Xworld can invite  
> some relevant people from Apple to give a rundown on the changes and  
> what the future options are.  Otherwise the poor Apple SEs might cop  
> an earful they don't deserve.
>
> It might also be an opportunity to invite some resellers who could  
> introduce us to any offerings they might be able to make to higher  
> ed customers in light of the upcoming changes.  Computers Now in  
> Sydney would be a good example, I currently pay them a little extra  
> per Mac for on-site support.
>
> cheers,
> Craig
>
> --
> Craig Richardson
> Systems Administrator
> Macquarie Centre for Cognitive Science
> MACQUARIE UNIVERSITY NSW 2109
>
> Phone: +61 (0)2 9850 6730
> Fax: +61 (0)2 9850 6059	
> http://www.maccs.mq.edu.au
>
> CRICOS Provider No 00002J
>
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>
>
>
> On 30/06/2009, at 2:29 PM, Matt Gray wrote:
>
>>
>> On 29/06/2009, at 4:59 PM, Darryl Rosin wrote:
>>
>>> Is there any Higher Ed customer in the country that wants OS and  
>>> iLife support from Apple, or their staff calling Apple for support  
>>> instead of in-house IT Support? Talk about not understanding your  
>>> client's needs!
>>
>> I wonder if there will be anyone from Apple at the X World  
>> conference next week - perhaps a group of us could bend their ears  
>> a little bit.  Just to make sure that they are aware that people  
>> are worried about this change being a step backwards.
>>
>> Nothing as scary as a bunch of disgruntled looking IT people in the  
>> flesh.  ;-)
>>
>> Matt.
>>
>> _______________________________________________
>>